"We primarily worked with John, who talked to us in the showroom, suggested the best product for us, came out to measure, presented a quote, and was the lead in installation. Installation was scheduled easily, took less time than we anticipated and went smoothly, with great attention to detail, precision and clean-up. This company takes pride in its work, both the technical and aesthetic aspects. The remote control was explained to us in detail, with assurance that our questions are always welcome. We wrote a check for exactly the price quoted, no surprises, and we are enjoying a gas fireplace insert that is providing both a beautiful look and more warmth than we'd even hoped.." Cindy - Raleigh

"We were searching for a small, decorative but heat-producing fireplace for our master bedroom. We visited John in his showroom and learned about an excellent unit that would work well for us. We found John to be very informative, responsive and knowledgeable. We purchased the unit from him and had it installed. We have been delighted with the fireplace and its performance. We've even had a couple of questions after install and he was happy to answer them. The whole process from start to finish was terrific! We would highly recommend John and his company. The customer service is outstanding." Sandra - Raleigh

"We found the staff at The Fire Place to be friendly, courteous and capable. They were delightful people to deal with and afterwards we felt really good about the work they did for us. We do not hesitate to highly recommend them" Buzz - Raleigh